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Educational Programming
Customer Support Council Seminar
The AEM Customer Support Seminar scheduled for September 27-30, 2009 has been re-scheduled to 2010, due to the current economic conditions.
We recognize that during these extraordinary times, companies still need access to up-to-date education about critical product support issues. So this year, AEM plans to offer webinars and other web-based presentations to help share knowledge and stay up to speed on current parts, service, warranty, and training issues. Watch for coming information on these webinar sessions.
This decision was not made lightly. While peer-to-peer seminars are a high priority for AEM and are viewed by members as important to their personal and professional development, many member companies have restricted employee travel. As the Customer Support Council Executive Committee formulated plans for this year's event, it became apparent that the economy was likely to have a significant impact on attendance. After much deliberation, the group recommended that the seminar should be delayed until 2010.
Thank you for your understanding. If you have any questions, please feel free to contact AEM staff Mary Bukovic or Helen Horner. We value your input, especially as we look ahead to 2010 planning.
Sincerely,
Association of Equipment Manufacturers & AEM Customer Support Council Executive Committee
AEM Customer Support Council's Webinar Series
 AEM is dedicated to delivering quality education to the membership. Especially during these economic times, companies need access to the information and tools needed to maintain a market presence. As promised, we are bringing you an exciting webinar series in place of the 2009 live Customer Support Council Seminar. The webinars will offer more opportunity to an increased number of participants who are currently dealing with travel freezes or reduced travel budgets. This is the only customer support education specific to the off-road equipment manufacturing industry.
Webinar Hosting 101
Webinars are a great way to conduct training, working meetings, and even introduce new products and services to your customers. No doubt you have received many invitations to participate in a webinar, but how do you run one on your own? In this session, Michael Kohler, National Parts Manager with Takeuchi, will identify the differences between webinars, webcasts and livecasts. He will review the software options available and demonstrate the basics steps involved in the production and hosting of a webinar.
Thursday, February 25th 10:00 a.m. central time
$50 (members) or $70 (non-members)
Visa, MasterCard, Am Ex and PayPal are accepted.
Registration Process
Step 1
AEM Members and Non-members will need to enter a username and password to purchase the webinars. Request a username and password.
Step 2
Once you have your username and password, click here to PURCHASE!
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