| Sunday, October 01, 2006 |
| 7:30 a.m. |
Golf tournament, Sanctuary Golf Course, Shotgun start 8 a.m. |
| 5:30-7:00 p.m. |
Welcome Reception |
| Monday, October 02, 2006 |
| 7-8:00 a.m. |
Continental Breakfast |
| 8-8:10 a.m. |
Welcome Remarks |
Michael Bunch, Link-Belt Construction |
| 8:10-9:00 a.m. |
Brand Tattoo |
Jack Sims, Business & Branding Expert |
| 9-9:30 a.m. |
Break |
| 9:30-10:30 a.m. |
Managing Customers for Profitability |
Scott Hensel, McKinsey Consulting
|
| 10:30-11:45 a.m. |
Putting the Latest Technology Solutions to Work: Part 1 |
Eric Gabrielson, Worldwide Solutions for IBM Sensor & Actuator Group
John Dolezal, Ditch Witch |
| 11:45-1:00 p.m. |
Lunch |
| 1-2:15 p.m. |
OnLine Information Pros n Cons |
Les Teplicky, Deere & Company
Mike Bunch, Link-Belt CE
Ken Skala, NPK CE
Tom Bright, TEREX |
| 2:15-2:45 p.m. |
Break |
| 2:45-4:45 p.m. |
A New Supply Chain Approach |
Dan Shunk, AZ State University |
| 5:45 p.m. |
Meet in Lobby for Dine Around |
| Tuesday, October 03, 2006 |
| 7-8:00 a.m. |
Continental Breakfast |
| 8-8:10 a.m. |
Opening Remarks |
Michael Bunch |
| 8:10-9:30 a.m. |
Supplier Partnerships: Crucial Links for Success |
John Lund, Donaldson Company
Chris Scheel, Dana Corp
Deb Amens, Esco Corp
Daryle Vegge, Sauer Danfoss
William Sitter, Jordan-Sitter, Moderator
|
| 9:30-10:00 a.m. |
Break |
| 10-10:45 a.m. |
Integrated Warranty Solution |
Jeff Stewart, Takeuchi |
| 10:45-11:45 a.m. |
Putting the Latest Technology Solutions to Work: Part 2 |
Tom Bright, TEREX
Mark Kern, Ditch Witch
|
| 11:45-1:00 p.m. |
Lunch |
| 1-1:45 p.m. |
Improved Warranty Plays a Role in Turnaround |
Chris Hosford, Hyundai Motor Company |
| 1:45-2:15 p.m. |
Break |
| 2:15-3:15 p.m. |
Customer Support Building a Brand |
Ken Skala, NPK
John Bittner, Manitowoc CraneCare
Martin Gierke, Caterpillar
|
| Wednesday, October 04, 2006 |
| 7-8:00 a.m. |
Continental Breakfast |
| 8-8:10 a.m. |
Opening Remarks |
Michael Bunch |
| 8:10-9:15 a.m. |
International Customer Support |
Adrian Hall, JCB
Goren Lindgren, Volvo |
| 9:15-9:45 a.m. |
Break |
| 9:45-11:00 a.m. |
Make Some Noise |
Ken Schmidt, Consultant |
| 11-11:30 a.m. |
Great Exchange of Logowear |
Deb Amens presiding |
Please call Wanda Larsen at 414-298-4135.
